Policies

Terms and Conditions 

1. Terms 

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law. 

2. Disclaimer 

Products on Odie's Oil web site are provided "as is". Odie's Oil makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Odie's Oil does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the products on its internet web site or otherwise relating to such materials or on any sites linked to this site. 

3. Limitations 

In no event shall Odie's Oil or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Odie's Oil's Internet site, even if Odie's Oil or an Odie's Oil authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. 

4. Revisions and Errata 

The materials appearing on Odie's Oil web site could include technical, typographical, or photographic errors. Odie's Oil does not warrant that any of the materials on its web site are accurate, complete, or current. Odie's Oil may make changes to the materials contained on its web site at any time without notice. Odie's Oil does not, however, make any commitment to update the materials. 

5. Links 

Odie's Oil has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Odie's Oil of the site. Use of any such linked web site is at the user's own risk. 

6. Site Terms of Use Modifications 

Odie's Oil may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use. 

 

Privacy Policy 

At Odie's Oil, your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. 

· Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. 

· We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. 

· We will only retain personal information as long as necessary for the fulfillment of those purposes. 

· We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. 

· Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. 

· We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. 

· We will make readily available to customers information about our policies and practices relating to the management of personal information. 

Essential information we collect

In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in. We do that in order to:

  • ●  remember who you are after you log in so that you do not need to authenticate at each click;

  • ●  monitor if our website is running with the high performance we are dedicated to providing;

  • ●  let you browse between products without having to start back from the home page at each click;

  • ●  remember if you put something in your shopping cart before you decide to checkout; and

  • ●  control that your data is processed securely.

    We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites uses. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.

Order information you expressly provide

If you buy something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.

Accounts

You can sign up for an account if you’d like. This will make us happy because it confirms your interest in our store. It should also make you happy because we will remember your information and, when you decide to buy our products, you do not have to provide all of your information over again -- you just have to log-in. Before registering your account, we will ask you to expressly provide your consent to this privacy policy. Only if you give us your consent, we will open your account. We also give you the possibility to easily withdraw your consent and delete your account. 

Partial Purchases

If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.

Reviews 

If you have completed a purchase, we will send you an email to ask you to review the product you bought.

Personalization

We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon," that we allow you to block. 

How do we process your information

We use an external provider to run our store, BigCommerce. BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield hereon the official site of The International Trade Administration (ITA), U.S. Department of Commerce.

Through BigCommerce, we also use other, highly specialized external providers to provide the most competitive services. For example:

  • ●  Payment: Our store is PCI-DSS compliant (a very strict industry standard with requirements for the security of credit card information), but we want to use accredited companies to process your credit card information. We use Braintree Paypal.

  • ●  Shipping: We integrate with a number of shipping companies to fulfill your orders. ShipStation, UPS, Fedex

    Partnering with highly specialized external companies allows us to focus on what we do best: selling great products.

    How can you control your personal data?

    If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us, at the contact details at the bottom of this page. We will be more than happy to help.

    How long do we keep your data?

    We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.

    Do we have any legal obligations when handling your data?

    Many. We might need to share your personal information to comply with applicable legal obligations. 

You can contact us with privacy concerns:

Odie's Oil

jt@odiesoil.com

PO Box 534, Sopchoppy, FL 32358, US

If we update our Privacy Policy to reflect a change or improvement of our services or a new legal obligation, we will publish the new version on our website, and we will make it clear on our home page under the Policies link, so it will be visible as you enter our store.